Autonomous Operations// Operasi Automatik

Up When
You’re Not.

AlwaysOn runs your operations 24 hours a day — no batch windows, no graveyard shifts, no missed alerts. Self-healing workflows handle the surprises while you focus on the next move.

Experience Autonomy via TeraGrid Ai →See how it stays up
99.99%
Uptime SLA
< 40ms
Decision latency
0
Pager nights
NOC Console // Pusat Pemantauan

Eight services, one watch.

The live tail your on-call would watch — services on the left, autonomous remediation streaming in the middle, last hour summarized below.

alwayson-control@teragrid · production
LAST 60 MIN
● 5 RECOVERIES · 0 ESCALATIONS
Operations Status Board // Papan Status

Every system, reporting in.

Six guarantees, six green lights. AlwaysOn ships every tenant with the same operational primitives as your SRE team would build in year three — wired to the Kill-Switch from minute one.

SYSTEM STATUS · KL · 03:14:176 / 6 OPERATIONAL
ACTIVE

Self-Healing Workflows // Pemulihan Automatik

Every workflow ships with retry, fallback, and circuit-break primitives. When a step fails, the agent re-plans around it — no pager, no human in the loop, no lost work.

38s avg recovery
ARMED

TeraGrid Kill-Switch // Suis Kecemasan

A single auditable action halts every autonomous agent in your tenant in under 200ms. Role-gated, signed, and unbypassable — even by an agent under attack.

<200ms halt
WATCH

Drift Sentinels // Pemantauan Anomali

Continuous baselining flags model drift, schema changes, and unexpected behavior before it touches production data. The system catches itself.

4.7M baselines
SIGNED

Immutable Audit Trail // Jejak Audit Kekal

Every decision an agent makes is signed, timestamped, and replayable. Your compliance team gets a full forensic record without slowing operations down.

12.8M events
READY

Always-On Failover // Lapisan Sandaran

Multi-region active-active with automatic traffic shaping. A datacenter outage shifts load in seconds — your customers never notice the seam.

3 regions live
ENFORCED

Zero-Trust by Default // Keselamatan

Every agent action is authenticated, scoped, and observable. No standing credentials, no broad permissions, no quiet escalations.

0 standing creds
NEXT POLL IN 11sSLA · 99.99% · ZERO PAGER NIGHTS
English

Mission-Critical 24/7 Operations for Malaysian enterprises that can't blink.

AlwaysOn is the resilience layer for logistics fleets, payment rails, e-commerce checkouts, and on-call ops centers — anywhere a five-minute outage means a five-figure loss. Active-active failover, self-healing workflows, and audited incident response take care of the night so your people own the day.

Built on the Tera Grid: signed audit trails, multi-region failover, and the Kill-Switch you control. 99.99% uptime SLA, sub-40ms decision latency, zero pager nights. Pilot in two weeks. Live in four.

Bahasa Malaysia

Operasi Tanpa Henti 24/7 untuk perniagaan mission-critical.

AlwaysOn ialah lapisan ketahanan untuk armada logistik, sistem pembayaran, kaunter e-dagang, dan pusat operasi 24 jam — di mana-mana sahaja gangguan lima minit boleh bermakna kerugian lima angka. Failover aktif-aktif, aliran kerja pemulihan kendiri, dan tindak balas insiden teraudit menjaga waktu malam supaya pasukan anda boleh fokus pada waktu siang.

Dibina di atas Tera Grid: jejak audit ditandatangan, failover pelbagai rantau, dan suis kecemasan di tangan anda. 99.99% SLA uptime, ketibaan keputusan kurang 40ms, sifar malam dipanggil pager. Lancar dalam 2 minggu. Beroperasi penuh dalam 4 minggu.

Operations Runbook // Buku Panduan Operasi

Six questions our customers asked first.

Click any entry to expand the answer. If yours isn't here, drop it into the contact form below — we publish it the same week.

RUNBOOK · v34.2 · LAST EDITED 2026-04-28● 7 ENTRIES
[Q.01]How fast does AlwaysOn detect and recover from an incident?
Median detection is sub-second — we baseline every metric your service emits. Auto-remediation typically resolves in 38 seconds. Slow incidents that need human escalation get a page within 90s. Our 30-day fleet average for handled-without-paging is 87%.
[Q.02]How does the Kill-Switch differ from a regular pause?
A pause halts new work; agents already in flight can complete or escalate. The Kill-Switch is a hard stop — every autonomous agent in your tenant is told to abort within 200ms, and all signed actions taken in the last N minutes are flagged for audit. It cannot be bypassed by an agent under attack.
[Q.03]Adakah AlwaysOn perlu disambung dengan PagerDuty atau Datadog kami?
AlwaysOn boleh berjalan secara berdiri sendiri, tetapi kami menyokong integrasi dua hala dengan PagerDuty, Opsgenie, Datadog, dan Grafana. Kebanyakan pelanggan menyimpan alat sedia ada untuk kakitangan dan menggunakan AlwaysOn sebagai lapisan automasi di atas.
[Q.04]What is your SLA, and what happens when you miss it?
99.99% on the autonomous control plane (Tera Grid). When we miss, we credit the equivalent of one month’s contract per incident hour, capped at 100% of monthly fees. The public status page reports every minute of measured uptime.
[Q.05]Do you support on-prem or air-gapped deployment?
Yes — the entire stack runs on a self-managed Kubernetes cluster with no outbound dependency on Tera Grid SaaS. Air-gapped customers receive monthly model and signature updates via signed tarball.
[Q.06]How does AlwaysOn handle customer data privacy under PDPA?
All operations data stays in-region (KL or Singapore datacenter, your choice). Audit logs are encrypted at rest with customer-held keys. We never train shared models on customer-identifiable data — fleet-wide model improvements use only aggregated, anonymized signals.
[Q.07]How does AlwaysOn compare to other AI agent platforms in Malaysia?
Most AI agent tools available are general-purpose conversational frameworks (LangChain, AutoGen, ChatGPT plugins). AlwaysOn is purpose-built for autonomous operations: self-healing AI agent workflows, sub-200ms Kill-Switch, multi-region failover, signed audit trails — operating in KL and Singapore datacenters with full PDPA compliance. You connect it, not build it.
END OF RUNBOOKSUBMIT NEW QUESTION →
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Experience Autonomy
via TeraGrid Ai.

Spin up a sandbox on the Tera Grid. Wire one always-on workflow. Sleep through the next outage drill.

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Get Started // Mulakan

Tell us what you want to automate first.

One workflow, one week. We'll set up a pilot tenant on the Tera Grid and get back to you within one business day.

We never share your details. Submissions route to admin@aiteragrid.com.